Terms & Conditions

Last updated: February 25, 2026

These Terms and Conditions ("Terms") govern your access to and use of the services provided by Bluechainlogic, a company registered in the Netherlands ("Company", "we", "us", or "our"). By engaging our services or accessing our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Definitions

"Client" means any individual or entity that engages Bluechainlogic for services under a signed agreement or statement of work.

"Services" means the research, outbound outreach, lead generation, campaign management, and related consulting services provided by Bluechainlogic.

"Deliverables" means any outputs, reports, campaigns, data, or materials produced by Bluechainlogic as part of the Services.

"Qualified Lead" means an ICP-matched prospect who has responded positively to outreach and expressed genuine interest in the Client's services, as mutually defined during the onboarding process.

2. Scope of Services

Bluechainlogic provides AI-powered outbound sales and marketing services, including but not limited to: custom research infrastructure development, prospect identification, signal-based targeting, outreach copywriting, campaign execution, and qualified lead delivery.

The specific scope, deliverables, timelines, and fees for each engagement shall be set forth in a separate Statement of Work ("SOW") or service agreement between the Client and Bluechainlogic.

3. Client Obligations

The Client agrees to:

• Provide accurate and complete information about their business, ideal customer profile, and services as reasonably requested by Bluechainlogic.
• Grant necessary access to CRM systems, email domains, and other tools required for campaign execution, where applicable.
• Review and approve outreach messaging and targeting strategy within agreed timelines.
• Respond to qualified leads and booked meetings in a timely manner.
• Not engage in any activity that could harm the reputation or deliverability of outreach campaigns, including but not limited to spamming, misleading claims, or violations of applicable anti-spam legislation.

4. Performance Guarantee

Where a performance guarantee is included in the SOW (e.g., a specified number of Qualified Leads within a defined period), the following conditions apply:

• The guarantee is subject to the Client fulfilling all obligations set forth in Section 3.
• The guarantee period begins on the date the first outreach campaign goes live, as confirmed in writing by Bluechainlogic.
• If Bluechainlogic does not deliver the guaranteed number of Qualified Leads within the specified period, the Client shall be entitled to a full refund of fees paid for that guarantee period, provided the Client has complied with all obligations under these Terms and the SOW.
• The definition and qualification criteria for a "Qualified Lead" shall be agreed upon during onboarding and documented in the SOW. Disputes regarding lead qualification shall be resolved in good faith between both parties.
• The guarantee does not apply if the Client materially changes their ICP, offer, pricing, or availability during the guarantee period without prior written agreement from Bluechainlogic.

5. Fees and Payment

All fees, payment schedules, and billing terms shall be specified in the SOW. Unless otherwise stated:

• Invoices are due within 14 days of issuance.
• Late payments may incur interest at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.
• All fees are exclusive of applicable taxes, which shall be the Client's responsibility.
• Bluechainlogic reserves the right to suspend Services if payment is overdue by more than 30 days.

6. Intellectual Property

Client Materials: The Client retains ownership of all proprietary information, branding, and materials provided to Bluechainlogic. The Client grants Bluechainlogic a limited, non-exclusive license to use such materials solely for the purpose of performing the Services.

Bluechainlogic IP: All research methodologies, code, tools, frameworks, processes, and systems developed by Bluechainlogic ("Company IP") remain the exclusive property of Bluechainlogic. The Client does not acquire any ownership rights in Company IP.

Deliverables: Upon full payment, the Client receives a non-exclusive, perpetual license to use campaign deliverables (messaging, targeting lists, reports) for their own business purposes. Bluechainlogic retains the right to use anonymized and aggregated data for internal improvement and benchmarking.

7. Confidentiality

Both parties agree to keep confidential all proprietary or sensitive information disclosed during the engagement ("Confidential Information"). Neither party shall disclose Confidential Information to third parties without the prior written consent of the disclosing party, except as required by law.

This obligation of confidentiality shall survive termination of the engagement for a period of two (2) years.

8. Data Protection

Bluechainlogic processes personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our processing activities are further described in our Privacy Policy.

Where Bluechainlogic processes personal data on behalf of the Client, a Data Processing Agreement ("DPA") shall be executed between both parties.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

• Bluechainlogic's total aggregate liability under or in connection with these Terms shall not exceed the total fees paid by the Client to Bluechainlogic during the twelve (12) months preceding the claim.
• Bluechainlogic shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of revenue, loss of profits, loss of business, or loss of data, regardless of the cause of action or theory of liability.
• Bluechainlogic does not guarantee any specific business outcomes, revenue, or conversion rates beyond the Qualified Lead guarantees explicitly stated in the SOW.

10. Indemnification

The Client agrees to indemnify and hold harmless Bluechainlogic, its officers, employees, and agents from and against any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

• The Client's breach of these Terms.
• The Client's products, services, or business practices.
• Any misrepresentation or inaccuracy in the information provided by the Client.
• Any third-party claim related to the Client's offer, pricing, or fulfilment of services to prospects generated through Bluechainlogic's campaigns.

11. Term and Termination

The initial term and renewal conditions shall be specified in the SOW. Either party may terminate the engagement:

• For convenience, with 30 days' written notice.
• Immediately, if the other party materially breaches these Terms and fails to remedy such breach within 14 days of written notice.
• Immediately, if the other party becomes insolvent, enters administration, or ceases trading.

Upon termination, the Client shall pay all fees owed for Services performed up to the termination date. Sections 6, 7, 8, 9, 10, and 14 shall survive termination.

12. Force Majeure

Neither party shall be liable for failure to perform obligations under these Terms due to events beyond their reasonable control, including but not limited to: natural disasters, acts of government, pandemics, internet disruptions, third-party platform outages, or cyberattacks. The affected party shall notify the other party promptly and use reasonable efforts to mitigate the impact.

13. Non-Solicitation

During the term of the engagement and for twelve (12) months thereafter, neither party shall directly solicit or hire the other party's employees or contractors who were involved in the performance of the Services, without prior written consent.

14. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the Netherlands. Any dispute arising from or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved within 30 days, it shall be submitted to the competent courts of Utrecht, the Netherlands.

15. Amendments

Bluechainlogic reserves the right to update these Terms at any time. Material changes will be communicated to active Clients via email at least 14 days before they take effect. Continued use of our Services after changes take effect constitutes acceptance of the revised Terms.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

17. Entire Agreement

These Terms, together with any applicable SOW, DPA, and Privacy Policy, constitute the entire agreement between the Client and Bluechainlogic and supersede all prior negotiations, representations, or agreements relating to the subject matter herein.

18. Contact

For questions regarding these Terms, please contact us at:

Bluechainlogic
Utrecht, the Netherlands
Email: [email protected]